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Our Customer Care Services
AFTER-SALES CUSTOMER SERVICE
Our after-sales service is designed to provide our customers with prompt and effective assistance 24/7. Our dedicated support team is available to help with any questions or issues that may arise, and we strive to resolve all concerns quickly and efficiently.
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You can access our support services by clicking the Customer Support menu link at the top to raise a ticket or by simply sending an email to support@ideasparq.zohodesk.com
PRODUCT TRAINING AND GUIDANCE
We believe that providing quality training is essential for ensuring that our customers get the most out of our products.
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During our training sessions, we take the time to answer any questions that our customers may have and to address any concerns that may arise. Our goal is to ensure that our customers are fully familiarized with our products and are confident in their ability to use them effectively.
After-sales special guidelines are also issued to clients so that they can make the best use of our services.